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Category Archives: Leadership

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10 Leadership Lessons Taken From IBM (Part 1)

Posted in Administration, Leadership, Relationships

For 20 years beginning in the 1960s, IBM was king of its universe: the mainframe computer.  Then came along such interesting start-ups as Microsoft, Intel and Dell and, as personal computers became more powerful, IBM’s mainframe business could no longer support the company.  Like healthcare providers today, IBM had the choice of transforming itself or… Continue Reading

The Physician As Negotiator

Posted in Administration, Hospitals, Leadership, Negotiation, Physicians and Group Practices

One of the questions I am routinely asked in an early meeting with a physician group is: who should we have as our physician-negotiators? There are three keys to arriving at an answer. Key #1. Do you have shareholders with business skills? Psychologists tell us that the popular elementary-age children are often those with the… Continue Reading

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